I cann´t recovery password

Hello, I’m having a critical issue with password recovery on my account and need help from the Hugging Face team.

Account Information:

Problem: I cannot recover or reset my password. When I click “Forgot your password?” and enter my email address, no recovery emails are being delivered to [email protected].

What I’ve already tried:

  • Used the “Forgot your password?” function multiple times

  • Verified that I’m using the correct email address ([email protected])

  • Checked spam and junk folders - nothing there

  • Waited 24+ hours between attempts

  • Cleared browser cache and tried different browsers

What I need: I need urgent help to either:

  1. Receive the password reset email, or

  2. Have the Hugging Face team manually reset my password

This is preventing me from accessing my account. Any help would be greatly appreciated.

Thank you!

1 Like

Contact Hugging Face first, with your username: [email protected]